In 1986, the NASA Space Shuttle Challenger exploded spectacularly upon take-off in front of one of the largest live TV audiences in history (to that time). The investigation concluded that several tiny O-rings that sealed the rocket booster to the fuel supply failed. These O-rings were about 1 foot in diameter. Just like the tiny O-rings were able to bring down the … [Read more...]
I once experienced a project horror story whereby a piece of equipment was snowed in at a previous project, delaying the project by several weeks until a transport vehicle could get to the stranded machine. Since there are relatively few of these around, the project either had to wait or additional costs had to be incurred to procure another one. Managing these types … [Read more...]
Six Sigma was a powerful quality improvement system developed by Motorola that took the world by storm in the early 2000's with high profile adoptions by General Electric, Honeywell, and others. Lean was a manufacturing methodology originated by Toyota, which turned manufacturing on its head by focusing on minimizing idling products (inventory) rather than minimizing … [Read more...]
If there's one part of project management that's bigger than all the rest, it's project scheduling. Since a project is defined as a temporary endeavor with a distinct beginning and end, defining when that end takes place and making sure it finishes on time are extremely important to any project, large or small. Professional project managers look at the schedule every … [Read more...]
In the operating room, Doctors monitor the vital signs of their patients using a device called an electrocardiogram. This device is familiar to most people - It's the monitor that displays the electrical pulses of the heart. In project management, project health is measured by the Cost Performance Index, usually abbreviated as CPI. The Cost Performance Index is one of … [Read more...]
In project management, getting an early indication of problems is the silver bullet that allows the project manager to correct the problems before they start. Cost Variance, usually abbreviated as CV, is one of the fundamental outputs of Earned Value Management. It tells the project manager how far ahead or behind the project is at the point of analysis, usually right … [Read more...]
Project scheduling is to a project manager like landing an airplane is to a pilot. It is often the largest and most visible aspect of project management. In this article, I will develop a professional, resource levelled project schedule that provides tremendous confidence in the ability to meet the project deadline. First, let's deal with the theoretical foundation. … [Read more...]
A single poor quality deliverable can create a cycle of low performance, creating an environment where quality is not valued and people do not put in the extra effort to deliver high quality products. Likewise, controlling the quality of a project’s deliverables can be the silver bullet that makes everything else feel easy. Fortunately, the Project Management Body of … [Read more...]
Project quality assurance is one out of three parts of a larger project quality system that ensures the project deliverables meet the planned quality standards. The other two are the Plan Quality Management process and Quality Control. Notice that the goal is not to produce the highest quality deliverables, only that the deliverables meet the quality standards in the … [Read more...]
It's not hard to find projects which were delivered on time and budget with stakeholders satisfied in every other respect except for the quality of the project's deliverables. Usually, this factor alone causes projects to be considered a failure. Thus, strong project management demands a strong knowledge of project quality management. But how do you ensure that the … [Read more...]
