Everybody has stories of quality problems and the anxiety they cause. The assembly line is down, or a customer complained about the product, or the report missed an important element, in that moment the only thing that matters is that someone didn't achieve the quality expectations. Believe it or not, the presence of defective products is not always a bad … [Read more...]
Planning for Project Quality
Project quality is a unique aspect of project management. The stakeholders are disappointed if the project does not meet the minimum quality standards, but achieving more than the standard is a waste of project resources and money. On top of that, the minimum quality standards are often difficult to define and subject to stakeholder whims, such as the tolerance levels … [Read more...]
How to Plan Project Quality
In the engineering business, project quality is important. I've seen many projects that did everything right, but derailed based on one single issue the project team overlooked. Don't let that happen to you. The Project Management Institute (PMI) identifies project quality planning as the first of three steps to effective project quality management. In this post, I … [Read more...]