A single poor quality deliverable can not only create an issue with the customer, but initiate an internal cycle of poor quality culture—rippling through teams, eroding trust, and setting a precedent that’s hard to shake. That’s why project quality control isn’t just a checkbox; it’s a safeguard for reputation and morale alike. Luckily, project management … [Read more...]
Quality isn't free. The American Society for Quality (ASQ) suggests that the Cost of Quality is usually around 15 - 20% of sales, often as high as 40% in some organizations. From the resources spent preventing mistakes to the fallout of fixing them, the cost of quality shapes how businesses operate and compete. Far from being just a buzzword, quality is a real, … [Read more...]
Everyone has stories of quality problems and the anxiety they cause: The assembly line is down, a customer complained about the product, or the report missed an important element. In that moment the only thing that matters is that someone didn't achieve the quality expectations. But the very presence of defective products is not inherently wrong. Perfection is … [Read more...]
So you want to introduce Six Sigma into your organization. Congratulations! Thousands of organizations have walked this path and found not just gold at the end of the rainbow, but satisfied employees, improved morale, and other benefits. When it comes to driving efficiency, slashing errors, and boosting quality, few approaches rival Six Sigma. This data-driven … [Read more...]
If you’ve ever wondered how to take your problem-solving skills to the next level or boost your career with a standout credential, Six Sigma certification might be the answer. This globally recognized qualification isn’t just for engineers or factory managers—it’s for anyone eager to master a methodical approach to improving processes and delivering results. But what … [Read more...]
In a world where efficiency and quality can make or break a business, Six Sigma stands out as a proven approach to getting things right. It was developed by Motorola during the 1980's and subsequently adopted and popularized by General Electric (GE) during the 1990's. GE's famous CEO Jack Welch, a chemical engineer, implemented it throughout the organization. In his … [Read more...]
Human nature tends toward the familiar. We stick to what we know, and in project management, that often means recycling the same old approaches—safe, predictable, but not always the best. Most projects shy away from out-of-the-box thinking, prioritizing comfort over innovation, even when costs balloon or efficiency lags. Existing processes and bureaucracies would … [Read more...]
The Quality Management Approach specifies the methods the project will use to ensure quality in its end product. This includes specifying the quality standards the project will aim for, measurements to determine whether or not that standard has been achieved, and quality audits to find areas for process improvement. Composition The Quality management approach … [Read more...]
Project quality is a unique aspect of project management. The stakeholders are disappointed if the project does not meet the minimum quality standards, but achieving more than the standard is a waste of project resources and money. On top of that, the minimum quality standards are often difficult to define and subject to stakeholder whims, such as the tolerance levels … [Read more...]
Controlling the quality of a project’s deliverables can be the silver bullet that makes everything else feel easy. Unfortunately it’s often easier said than done, but there are tried and true techniques that help you get there. On the flip side, a single poor quality deliverable can create a cycle of low performance, creating an environment where quality is not valued … [Read more...]
