A single poor quality deliverable can create not only a problem with the customer, but an internal cycle of low performance whereby an environment is created where project quality is not valued as it should be. Project team members then get into the habit of avoiding the extra effort to produce top quality products. In the Project Management Body of Knowledge (PMBOK), … [Read more...]
Controlling the quality of a project’s deliverables can be the silver bullet that makes everything else feel easy. Unfortunately it’s often easier said than done, but there are tried and true techniques that help you get there. On the flip side, a single poor quality deliverable can create a cycle of low performance, creating an environment where quality is not valued … [Read more...]
Performing quality assurance ensures that the processes are in place to produce the project deliverables at the applicable level of quality. Normally called QA, it is the process of auditing and analyzing the systems which produce a product in order to improve their quality. It should not be confused with Quality Control, which is a direct measurement of the … [Read more...]
For engineers like me, quality is a big deal. Industry standard quality control dictates that most documents and designs require a "second stamp" i.e. a reviewer who takes as much responsibility as the designer. If non-engineering professions followed this practice, many project quality issues would be solved. The Project Management Body of Knowledge (PMBOK) values … [Read more...]
Are you unsure how you will obtain the quality of your project deliverables? Or what standards you need to measure against? Quality is one of the most important aspects of project management, and the production of a Quality Management Plan could be the answer you need. According to the Project Management Body of Knowledge (PMBOK) a Quality Management Plan is a subset … [Read more...]
To external parties, a project is defined by its deliverables. They are not just some relatively important part of the project, they are the project. They are also the measuring stick by which the success of the project, and by extension the competence of the project manager, are measured. For a word so important to the project management profession, you would expect … [Read more...]
At the engineering firm I founded, we've recently seen an increase in RFP's (Requests For Proposal) that include project management as a consultant selection criteria, in one form or another. Not just as a "nice to have" criteria, but as one of the scores that factor in the selection of the consultant. Now, more than ever, engineering consultants need to include … [Read more...]
The thing that amazes me about project management in the engineering business is how little it gets used. We engineers are in control of the largest projects in the world, but most engineers have little more than a passing knowledge of project management processes. In this article, I will talk about the following items as they relate to engineering project … [Read more...]
Since I've become the manager of an engineering company, I've learned many things, but I will divide them into the following three categories. Business Management Client Management Project Management Business Management As a manager, you're responsible for making the business grow (or not grow!). This means you need to track work progress and make sure time is … [Read more...]
For us engineers, quality is a big deal. Industry standard quality control dictates that most documents and designs require a "second stamp" i.e. a reviewer who takes as much responsibility as the designer. But what does a true project quality management plan look like? In this article, I will talk about project quality from the perspective of the project management … [Read more...]
