Project quality is a unique aspect of project management in that it lurks in behind the scenes. Time and money (budget) are usually bigger factors in project success, but inadequate focus on quality can sneak up and trip up a project at least as much as those two factors. On top of that, the minimum quality standards are often difficult to define and subject to … [Read more...]
A single poor quality deliverable can create a cycle of low performance, creating an environment where quality is not valued and people do not put in the extra effort to deliver high quality products. Likewise, controlling the quality of a project’s deliverables can be the silver bullet that makes everything else feel easy. Fortunately, the Project Management Body of … [Read more...]
Project quality assurance is one out of three parts of a larger project quality system that ensures the project deliverables meet the planned quality standards. The other two are the Plan Quality Management process and Quality Control. Notice that the goal is not to produce the highest quality deliverables, only that the deliverables meet the quality standards in the … [Read more...]
Everybody has stories of quality problems and the anxiety they cause. The assembly line is down, or a customer complained about the product, or the report missed an important element, in that moment the only thing that matters is that someone didn't achieve the quality expectations. Believe it or not, the presence of defective products is not always a bad … [Read more...]
Project quality is a unique aspect of project management. The stakeholders are disappointed if the project does not meet the minimum quality standards, but achieving more than the standard is a waste of project resources and money. On top of that, the minimum quality standards are often difficult to define and subject to stakeholder whims, such as the tolerance levels … [Read more...]
Controlling the quality of a project’s deliverables can be the silver bullet that makes everything else feel easy. Unfortunately it’s often easier said than done, but there are tried and true techniques that help you get there. On the flip side, a single poor quality deliverable can create a cycle of low performance, creating an environment where quality is not valued … [Read more...]
Performing quality assurance ensures that the processes are in place to produce the project deliverables at the applicable level of quality. Normally called QA, it is the process of auditing and analyzing the systems which produce a product in order to improve their quality. It should not be confused with Quality Control, which is a direct measurement of the … [Read more...]
For engineers like me, quality is a big deal. Industry standard quality control dictates that most documents and designs require a "second stamp" i.e. a reviewer who takes as much responsibility as the designer. If non-engineering professions followed this practice, many project quality issues would be solved. The Project Management Body of Knowledge (PMBOK) values … [Read more...]
