Project quality assurance is one out of three parts of a larger project quality system that ensures the project deliverables meet the planned quality standards. The other two are the Plan Quality Management process and Quality Control. Notice that the goal is not to produce the highest quality deliverables, only that the deliverables meet the quality standards in the … [Read more...]
It's not hard to find projects which were delivered on time and budget with stakeholders satisfied in every other respect except for the quality of the project's deliverables. Usually, this factor alone causes projects to be considered a failure. Thus, strong project management demands a strong knowledge of project quality management. But how do you ensure that the … [Read more...]
Everybody has stories of quality problems and the anxiety they cause. The assembly line is down, or a customer complained about the product, or the report missed an important element, in that moment the only thing that matters is that someone didn't achieve the quality expectations. Believe it or not, the presence of defective products is not always a bad … [Read more...]
The Terms of Reference (TOR) is a description of the technical work involved in a project, or part of a project. Specifically, it is used to specify the work required by an external consultant, contractor, or supplier. It is the technical part of the bidding documents. Typically, a project manager develops a Terms of Reference which is included within the … [Read more...]
Project quality is a unique aspect of project management. The stakeholders are disappointed if the project does not meet the minimum quality standards, but achieving more than the standard is a waste of project resources and money. On top of that, the minimum quality standards are often difficult to define and subject to stakeholder whims, such as the tolerance levels … [Read more...]
